FAQ - Frequently asked questions

NELSON LUMBER AND FLOOR TO CEILING

Nelson Lumber & Home Inc. offers a complete home shopping experience featuring two stores; Nelson Lumber, a home center, and the Floor To Ceiling Store, an interior design showroom. Situated on 7 acres, adjacent to Highway 63 in Hayward, Wisconsin, the stores are only 400 feet apart offering a combined total of 19,500 square feet of indoor showrooms for one-stop shopping.

NELSON LUMBER

1. What services does Nelson Lumber provide?
Nelson Lumber provides custom-home and lake-home design, residential and commercial planning, construction coordination, building-material sourcing, and interior finish selection. We serve homeowners, builders, and DIY customers from Hayward and across Northwest Wisconsin.

2. Does Nelson Lumber design custom lake homes?
Yes. Nelson Lumber specializes in custom lakefront homes and has an in-house team that includes an architect, residential planners, CAD designers, construction managers, and interior designers. We design homes around the site, your lifestyle, and the way you want to live in the Northwoods.

3. Can I buy building materials without using Nelson Lumber’s design services?
Yes. Nelson Lumber serves contractors and DIY customers with lumber, decking, windows, doors, roofing, siding, insulation, engineered lumber, paint, tools, and builders’ hardware. Contact us before visiting if you need to confirm availability of a specific item or brand.

4. What happens during a design consultation?
A design consultation is the first conversation about your home, cabin, renovation, or lake-property project. We discuss your site, goals, preferred style, functional needs, budget considerations, timeline, and the design, material, and interior-selection support you may need. Bring any lot information, existing plans, inspiration photos, and questions you have so we can outline the appropriate next steps.

5. Does Nelson Lumber build homes or work with local builders?
Nelson Lumber supports customers from early planning through material selection and construction coordination, and works with local builders throughout the area. We can help you identify a local builder or work alongside the builder you choose to keep the design, materials, and finished home aligned with your goals.

6. What areas does Nelson Lumber serve?
Nelson Lumber serves Hayward, Sawyer County, Cable, and surrounding communities across Northwest Wisconsin. Contact us to confirm service availability for your specific project location.

7. What products and brands do you carry?
Nelson Lumber carries building materials for new homes, remodels, cabins, decks, and repairs. Product categories include dimensional and treated lumber, cedar and log siding, decking, millwork, windows, doors, roofing, siding, insulation, paint and stain, engineered lumber, sheet goods, power tools, fasteners, and hardware.

Featured brands include Trex, TimberTech, Marvin, Therma-Tru, Larson, Benjamin Moore, Cabot, CertainTeed, GAF, LP SmartSide, Diamond Kote, Makita, Milwaukee, DeWalt, Simpson, and more. Product selection and availability can vary, so contact us for current availability or special-order options.

8. What are your current hours, including seasonal Saturday hours?
Nelson Lumber is open Monday through Friday from 7:30 a.m. to 4:30 p.m. Saturday hours are seasonal: the store is open on Saturdays from May through the weekend before Labor Day and closed on Sundays. Please call before visiting around holidays or for current seasonal Saturday hours.

What services does Floor to Ceiling Hayward provide?
Floor to Ceiling Hayward is a home-finish and interior-design showroom offering flooring, kitchen and bath products, cabinetry, countertops, custom window treatments, and professional installation support. We help homeowners update one room or coordinate finishes for a larger remodeling or new-home project.

What types of flooring do you carry?
We carry carpet, hardwood, laminate, vinyl, tile, and area-rug options for homes and businesses. Our team can help you compare products based on the room, traffic level, moisture exposure, pets, children, maintenance preferences, style, and budget.

Do you provide flooring installation?
Yes. Floor to Ceiling Hayward helps customers select flooring and coordinate professional installation. Installation support is also available for products such as tile, cabinetry, countertops, window treatments, and kitchen or bathroom projects.

Can I shop for flooring from home?
Yes. Floor to Ceiling Hayward offers a free in-home flooring estimate with samples, so you can compare color, texture, and style in your home’s natural light. Floor to Ceiling Hayward

Can Floor to Ceiling help with a kitchen or bathroom remodel?
Yes. We can help you select coordinated flooring, cabinets, countertops, vanities, sinks, hardware, and tile for a kitchen or bathroom project. Schedule a consultation to discuss your space, style, product needs, and project goals. Floor to Ceiling Hayward

Do you offer custom window treatments?
Yes. Floor to Ceiling Hayward offers custom blinds, shades, shutters, and drapery. Our team can help you choose a window-treatment solution based on privacy, light control, insulation, style, and the needs of your room. Floor to Ceiling Hayward

Do I need an appointment to visit the showroom?
You are welcome to visit our Hayward showroom during business hours. For one-on-one help with a flooring, kitchen, bath, or window-treatment project, we recommend scheduling an appointment so a team member can focus on your project.

What happens during a design or remodeling consultation?
During your consultation, we discuss the room or project you are updating, your preferred style, practical needs, budget considerations, product options, and installation requirements. Bring room measurements, photos, inspiration images, plans, and any material samples you would like to coordinate.

What brands does Floor to Ceiling Hayward carry?
Floor to Ceiling Hayward offers products from leading flooring, cabinetry, countertop, and window-treatment brands. Available brands include Mohawk, Mannington, Daltile, Cambria, Caesarstone, Corian, Formica, Bertch, Starmark, Omega, Wilsonart, Graber, and more. Product availability can vary, so contact us for current options or a specific product. Floor to Ceiling Hayward

Where is Floor to Ceiling Hayward located, and what are your hours?
Floor to Ceiling Hayward is located at 16043 West Nursery Road, Hayward, WI 54843. We are open Monday through Friday from 8:30 a.m. to 4:30 p.m. and Saturday from 9:00 a.m. to 3:00 p.m.; we are closed Sunday. Call (715) 634-4573 for current holiday hours. Hayward WI

What areas does Floor to Ceiling Hayward serve?
Floor to Ceiling Hayward serves homeowners and project partners in the Hayward area. Contact us with your project location to confirm in-home estimate, delivery, and installation availability